Forum Home  →  Discussion  →  Other benefit & tax credit issues  →  Thread

Social security systems based on dignity and respect


forum member

Information and Advice Resources, Age UK

Send message

Total Posts: 1275

Joined: 7 January 2016

EHRC published new report in relation to devolution of various bits and pieces of the social security system to the Scottish Government.

Social security systems based on dignity and respect

A wide range of review mechanisms can comply with the right to a fair hearing….. Given the complexity of social security law and the potentially intimidating nature of the process, this will often require access to expert advice and/or representation. Processes can be put in place to help decision makers learn from appeals, but an organisational culture that is willing to learn is equally important.

Recommendation: That claimants seeking to avail of any review or appeal mechanism are signposted to independent expert advice and the Scottish Government reviews whether current access to advice is adequate.