A rep is not an appointee!

We are having a - hopefully minor- flurry of cases in which the claimant has been told that on receipt of signed authorisation allowing us to represent them, they are treated as having an appointee, and in one case benefit was suspended as they had ‘two addresses’, if you please!

Someone somewhere is getting confused…...

Has anyone else come across this?

Yes   every so often it does seem to occur then fade away again,

T.J.Lintern Welfare Rights Officer Derby Advice