Your hearing will now take place by video call.

We’ve mentioned it over the last few months here:

Ministry of Justice confirms that video hearings are being made available across all Social Security and Child Support Tribunal regions (26 June 2020)
Government provides update on recovery plans drawn up by HMCTS in response to the coronavirus pandemic (1 July 2020)
Senior President of Tribunals provides Justice Committee with update on performance of Employment Tribunals during coronavirus pandemic (16 December 2020)

I did a half day CVP hearing the other week in a different jurisdiction. It worked very well and was pretty much painless. The call quality was fine and there is a ‘lobby’ feature which enables you to call your client or the other side before the hearing starts or during breaks. The one thing with it is that it is CRM based and my case management system is as well, so this created a few issues when I logged out of CVP and tried to log back into CRM.

Video hearings are already taking place in Scotland. We have had a mixture of Telephone and Video appeal hearings over the last month. Feedback from clients appear positive but this may be because the success rate is quite high :)

I tried to attend a TUG that was being held on CVP.  I managed to log in, but couldn’t hear anything and the picture kept freezing.  I thought that this may have been due to the obsolete browsers my employer provides us with but I couldn’t log in from my own PC either.