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DWP Complaints addresses?

RAISE Advice
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RAISE Benefits Advice Team, Liverpool

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Total Posts: 147

Joined: 21 June 2010

We’re having some issues getting responses from the usual complaints e-mails that we’ve used in the past.

I don’t know if there’s a massive backlog and they’re taking months to respond, or if they’ve actually just changed the addresses and not let our office know.

The ones we use are as follows..

.(JavaScript must be enabled to view this email address) and .(JavaScript must be enabled to view this email address)


There an e-mail not so long ago saying all government e-mail addresses would be removing ‘gsi’, though we’re having similair lack of response when removing this as well.

Many thanks for any responses.

Daphne
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rightsnet writer / editor

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Joined: 14 March 2014

This page gives mostly phone numbers but you can do JSA and UC online