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Had R2R for legacy - naturally migrated - refused R2R under UC
I’m sure many advisers are seeing similar cases. Interesting discussion with UC appeal officer today.
We are seeing an ever increasing number of clients who were receiving legacy benefits for which their right to reside had been accepted by the DWP often some years ago. They are forced to naturally migrate (usually because they have been found fit for work or moved across a HB LA boundary).
On claiming UC they are refused as DWP determine they don’t have a R2R.
Received a call from a UC appeal writer today (Yes, DWP being proactive!). Client had come to UK in 2005. Has some work history and claimed ESA in 2016 and was awarded ESA(C) & (IB). Clearly R2R was accepted for ESA purposes. Fails WCA and claims UC and R2R refused and now at appeal stage.
DWP say although they are aware of previous R2R determination for ESA they are unable to access the reasons (specific provision within I(EEA)Regs) why R2R was accepted. This is because all paper records are destroyed after 14 months and the IT system rarely records sufficient details of the decision. So UC are required to re-determine the R2R and require claimants to provide all of the evidence previously provided for the previous determination.
We are seeing UC R2R appeal submissions where DWP provide a screen print of the legacy benefit claim which clearly shows R2R was accepted (but not the reasons) but argue the claimant must again provide the evidence for UC purposes because R2R must be re-determined on a claim for UC.
Of course many claimants have not retained the original evidence / decision notice so are unable to provide any/all of it to UC.
So it appears that because DWP to not retain full details of the reasons for a R2R decision for legacy benefits and are refusing R2R as a result (refusing to accept claimant has R2R under any criteria if the specific criteria within the regs has not been retained).
Fortunately in this particular case the client has retained the detailed ESA R2R determination letter from 2017. We wait to see if DWP will now revise the decision under appeal.
Not forgetting https://www.rightsnet.org.uk/forums/viewthread/13946/