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Complex needs plans - liaison with JCP

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Daphne
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Link above doesn’t work but this should -

CPAG submission to scrutiny committee

Owen_Stevens
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thanks Daphne
:)

Keith S Adviser
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Kirkham CAB

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This is what happens when you press reply to all !!

Him refers to me:

“obviously we can show him the generic toolkit no n Ed for him to meet work coaches he does not have a claim with us. H and s persistent less is more with this guy he has to appreciate we are very busy also if you want to do in the new year coming in 4 12 is close to go live etc thanks”
Sent from my iPhone

Owen_Stevens
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Interesting post from Daphne here: https://www.rightsnet.org.uk/forums/viewthread/9149/P45/#69419

Daphne - 02 July 2019 02:16 PM

Neil Couling has responded to a letter from the Public Accounts Committee outlining how the Department equips universal credit work coaches to identify and support customers with complex needs - added as a stop press to this story - Public Accounts Committee asks DWP to outline the ‘step change’ it has made in its attitude to listening to feedback from stakeholders

Daphne
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Thanks Owen - this thread was probably a better one to post it on ;)

Owen_Stevens
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No worries - there’s so many to choose from! :)