Forum Home → Discussion → Decision making and appeals → Thread
HMCTS & GDPR
we routinely sent submissions and supporting evidence to HMCTS by email. Under GDPR we are of the opinion that this needs to be done by secure email as submissions/evidence often contains both personal and sensative information.
However HMCTS do not appear to be able to accept secure emails. They have advised that this issue has been raised and is awaiting a response from their ‘digital change’ team but in the meantime .......
What experience have other had submitting evidence by secure email?
The alternative is to revert to snailmail which (a) costs (b) requires a phone call to confirm it has been received (unlike email where an automated acknowledgement is received).
Given that HMCTS is moving towards digital hearings one might have thought they would have had their act together on this didgital issue in advance of GDPR?