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Forum Home  →  Discussion  →  Access to justice and advice sector issues  →  Thread

CPAG Handbook 18/19

Billy
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Welfare rights - Stockton-on-Tees Borough Council

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Total Posts: 66

Joined: 19 July 2011

Has anybody received delivery of this yet ?

Cheers

Billy

stevemac
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Horsham CAB, West Sussex

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Hi Billy mine appeared on my desk a few weeks back   -not sure if it was ordered directly from CPAG though

Chrissum
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WRAMAS, Bristol City Council

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We’ve had ours for about a month now - though the books now look like we’ve had them for a year!

Paul_Treloar_AgeUK
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Information and advice resources - Age UK

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Yes, it’s been published as I had my personal copy delivered two or three weeks ago but we’ve not had the copies ordered for work yet.

Mike Hughes
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Senior welfare rights officer - Salford City Council Welfare Rights Service

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It’s been chaotic but, yes, this week.

Never been the same since they binned the shiny cover.

Billy
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Welfare rights - Stockton-on-Tees Borough Council

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Joined: 19 July 2011

Thanks I will chase up with them.

Peter Turville
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Welfare rights worker - Oxford Community Work Agency

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I have not received my membership copy yet nor have we received them at work. We have had problems with the delivery of other book orders recently too.

Atif Kaudri
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Maggie's Centre, Oxford

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Neither have I. Though I pre-ordered mine back in February!

Atif Kaudri
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Maggie's Centre, Oxford

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Have spoken to CPAG today. They said that they are being sent out and if I do not get mine in the next five days to give them a call.

neilbateman
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Welfare Rights Author, Trainer & Consultant

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I’ve not received my membership copy either.  I phoned them yesterday and was told they are having problems with a new ordering system.

If anyone from CPAG reads this, it would be helpful for you to explain what is going on and what people should do.

Paul_Treloar_AgeUK
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Information and advice resources - Age UK

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Finally got our membership copy and the other purchased copy.

Andyp5 Citizens Advice Bridport & District
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Citizens Advice Bridport & District

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Joined: 9 January 2017

We got the work copy around a month ago, still awaiting personal copy.

Kelly_CPAG
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Child Poverty Action Group

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Dear all

Yes, we’ve had problems with the distribution of some of our handbooks this year, but if your copy/copies haven’t arrived, please can you get in touch with us directly so that we can check your order and get the books sent out to you as quickly as possible?

We’re really sorry for any delays, but do get in touch with us directly so that we can resolve your queries. You can email .(JavaScript must be enabled to view this email address) or telephone 0207 787 7979

Sincerely,
The Business Team, CPAG