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Forum Home  →  Discussion  →  Work capability issues and ESA  →  Thread

OVERPAYMENT RECOVERY DESPITE UNDER APPEAL

ElaineH
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Welfare Benefits Caseworker, Karbon Homes

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Total Posts: 27

Joined: 12 February 2018

Hello,
does anyone have guidance about not recovering an overpayment when the amount overpaid is under dispute and has been appealed?
Debt mgt insist they can continue to recover and will refund if appeal successful.
I believed o/ps were not recovered if under appeal ....

Andyp5 Citizens Advice Bridport & District
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Citizens Advice Bridport & District

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Joined: 9 January 2017

See chapter 4 of the attached guidance

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ElaineH
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Welfare Benefits Caseworker, Karbon Homes

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Total Posts: 27

Joined: 12 February 2018

Thank you Andyp - shame DWP don’t know about this…onto my fourth phone call now.