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can anyone explain this to me please?
total nonsense, clearly
the perils of standard letters where someone is required to delete whatever doesn’t apply? and gets that wrong? (that’s my charitable thought on it, anyway).
Hi BIlly
Most likely written by a computer and sentence automatically included if a tick was placed in box in answer to question 1.13 on the claim form:
This question is only for couples with children.
Is one of you working 16 hours a week or more and the other person is incapacitated, an inpatient in hospital, in prison either on remand or serving a custodial sentence or entitled to Carer’s Allowance? To show who is incapacitated, an inpatient in hospital, in prison either on remand or serving a custodial sentence or entitled to Carer’s Allowance, put ‘X’ in one box only. You Your partner See Notes, page 6.
So, as ever with tax credits, the responsibility for HMRC’s mistake falls back on the claimant…
Mark