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Forum Home  →  Discussion  →  Access to justice and advice sector issues  →  Thread

Call for greater transparency from legal service providers

shawn mach
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New report from the Competition and Markets Authority ....

... says that people need better information about legal services to help them shop around more effectively

You might not need a lawyer very often but when you do it will often be at a crucial point in your life – whether that’s buying a property, resolving a dispute or getting expert advice on financial and employment matters. So the transparency, affordability and accessibility shortcomings we have identified are a real concern.

Consumers who are equipped with the information they need to assess the services on offer and choose the best deal for them, will not just benefit personally but will also help drive competition, quality and innovation across the whole market. That means a better outcome for everyone and, importantly, fewer people will be discouraged from seeking the help they need.

https://www.gov.uk/government/news/cma-demands-greater-transparency-from-legal-service-providers

shawn mach
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Response from the Law Society:

... it is astonishing that some of the CMA’s recommendations prioritise deregulation over consumer protection.

If solicitors were to offer legal services from unregulated companies, as suggested by the CMA, then their clients would no longer enjoy a raft of protections - from confidentiality to compensation - offered by every solicitor in a solicitor firm. These deregulatory changes would undermine consumer protections and erode trust in the legal system.

http://www.lawsociety.org.uk/News/Press-releases/drive-to-deregulate-must-not-undermine-consumer-protection/

shawn mach
Administrator

rightsnet.org.uk

Send message

Total Posts: 3773

Joined: 14 April 2010

shawn mach
Administrator

rightsnet.org.uk

Send message

Total Posts: 3773

Joined: 14 April 2010