× Search rightsnet
Search options

Where

Benefit

Jurisdiction

Jurisdiction

From

to

Forum Home  →  Discussion  →  Other benefit issues  →  Thread

Identifying Cost of Living Payments

Ali P
forum member

Tenancy sustainment - Hillcrest Homes

Send message

Total Posts: 46

Joined: 15 March 2013

We are corporate appointees for 97 people. We have received 57 COL payments but the payments have just appeared in the communal bank account with no NINO/Identifiers.
Does anyone have any suggestions on how we identify these payments.

thanks Alison

Madeleine
forum member

Benefits Take-up, Warwickshire Welfare Rights Advice Service

Send message

Total Posts: 4

Joined: 20 June 2022

There was a solution to this in the DWP updates email I received on 20th July, I’m assuming you’ve not received that. If you send me your email address I can forward it to you, there’s a template and email address.

My old colleagues in an appointee team found it a very straight forward resolution as they were having the exact same problem.

Ali P
forum member

Tenancy sustainment - Hillcrest Homes

Send message

Total Posts: 46

Joined: 15 March 2013

Hi

That’s fantastic - my email address is .(JavaScript must be enabled to view this email address)

Thank you

Alison