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DWP refusing to grant extension of PIP review form
Hi
Client received review form and due to her multiple health conditions and having to wait for appointments to get support she called DWP to ask for extension of deadline. They said they no longer give extensions for review forms but would make a note and consider it when they were deciding if it was received in time. I have not heard of this before? Anyone else come across this or know if this is DWP policy?
I have had 2 clients get extensions for returning review forms this week
Thanks, thought this strange and a case of someone just making it up. If it is not accepted, and even if it is, I will discuss with her the option of making a complaint, may write to DWP to look into this.