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Forum Home  →  Discussion  →  Disability benefits  →  Thread

Four-way calls possible for PIP assessments

Kelly
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Joined: 8 April 2024

Caught sight of this in a written answer from yesterday. Timms confirms that -

‘All assessment suppliers have introduced the capacity for four-way calls for assessments. This means the claimant and the HP can be joined by a companion or advocate as well as an interpreter if required.’

I appreciate that this may not be news but nonetheless it’s good to know that any refusals to join advocates to the call relate to policy/practice rather than technical capability.

The wording in Timms’ answer suggests that it’s either an advocate or a companion that can be added to the call. I wonder if it’s possible to have both?