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Forum Home  →  Discussion  →  Universal credit migration  →  Thread

Vulnerable clients migrating from IR ESA (LCWRA) to UC expected to provide fit notes and look for work

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shawn mach
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Neil Couling:

We aren’t yet into big numbers but to reassure, we have an existing process to catch these cases, not perfect works for most, but you will see cases when doesn’t. Given volumes going up we are developing a tactical fix, to catch all, as I write, with a full system fix due later.

https://x.com/NeilCouling/status/1846527355004538921

UB40
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Jess Strode - 17 October 2024 12:31 PM
Daphne - 15 October 2024 02:32 PM

This has been raised with DWP via a number of sources and we are awaiting responses which they say will come at our next stakeholder meeting in 2 weeks on 29th October. In meantime, do please let me know if you’re finding any examples of fitnote being asked for, or conditionality applied to claimants with LCWRA.

Thanks

CPAG raised this with DWP too and understand they are working to develop a systematic ‘fix’ to prevent claimants being subject to inappropriate work conditionality in their first assessment period where they were in the ESA support group when they claimed UC. While this ‘fix’ is being finalised and implemented, DWP have asked CPAG to pass on the details of any claimants we know of who are subject to inappropriate conditionality so they can intervene and remove those work requirements.

In each case CPAG have sent over so far (about 6 including the ones above mentioned) conditionality has been turned off promptly.

If you have any UC claimants in their 1st assessment period, who were in the ESA support group and are now subject to inappropriate UC conditionality, please, with your client’s permission, and as well as letting Daphne know, share their details with CPAG and we will pass them on to the DWP. DWP have asked for claimants’ names, addresses and DoBs, or NINos.

Please send these to .(JavaScript must be enabled to view this email address).

Note, CPAG are not currently in correspondence with DWP about claimants with LCW rather than LCWRA.

 

Hi Jess,
Could you ask at the stakeholder meeting if safeguards are also going to be put in place for migrating ESA Support Group clients who are obliged to make telephone only claims. Thanks, David.

Jess Strode
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UB40 - 17 October 2024 03:41 PM

Hi Jess,
Could you ask at the stakeholder meeting if safeguards are also going to be put in place for migrating ESA Support Group clients who are obliged to make telephone only claims. Thanks, David.

Hi David, I will pass this onto CPAG’s Policy team

BCD
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shawn mach - 17 October 2024 03:25 PM

Neil Couling:

We aren’t yet into big numbers but to reassure, we have an existing process to catch these cases, not perfect works for most, but you will see cases when doesn’t. Given volumes going up we are developing a tactical fix, to catch all, as I write, with a full system fix due later.

https://x.com/NeilCouling/status/1846527355004538921

My colleague was told by a partnership manager at a Macmillan Q&A session that there will be a 14 days delay before conditionality is switched off and that Work Coaches are ‘aware’ of this. I don’t know if this refers to the ‘existing process’ or the ‘tactical fix/full system fix’.

Stuart
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Update from Neil Couling this morning -

So we deployed the new feature (fix) on Monday to allocate people, who declare as formerly in receipt of ESA, to the correct conditionality group (after a check they were on ESA).  It’s a “fix forward” so cases were already in the system they will need the manual correction.

https://x.com/NeilCouling/status/1861699739290366250

Andyp5 Citizens Advice Bridport & District
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Andyp5 Citizens Advice Bridport & District - 02 October 2024 10:35 AM

Just compound the above locally, one of the Dorset CA’s at a meeting yesterday told our colleague that our Dorset JCP has again mandated an inpatient in a psychiatric hospital to attend a job centre.

Thanks everyone, it appears someone from on high read the above, and over 8 years from when West Dorset got the commencement orders, and and 7 years we got UC full service as it was called then.

Now the local JCP have had a meeting with the CA concerned and the ward manager of the inpatient unit. Information from the CA concerned is limited but it appears, they contact 2 designated people at the job centre who do stuff on the journal.

As for new claims? Visiting team?