We are experiencing long delays at our local benefit offices in getting NI nos. issued. Also at a national level admin. delays of months with child benefit and tax credits.

Often our clients have no income due to the right to reside test.

Is any organisation trying anything in terms of policy?

cpag have produced info on remedies etc - see http://www.rightsnet.org.uk/cgi-bin/publisher/display.cgi?1113-4103-5973+swopshop

and under test case needed @ http://www.cpag.org.uk/cro/test.htm#needed ..... are "looking to challenge the delays in persons (particularly persons from abroad) being provided with national insurance numbers"