I've had a similar case. Client rang TCO to advise on IB & was told WTC continued. Was not told it ended after 28 weeks, or that she should ring back at end of 28 weeks. So payments continued after 28 weeks. Client got annual renewal saying she was working; rang them & was told WTC to stop & also told that she shouldn't have to repay any overpayment if she hadn't been informed about the 28 week cut off!
We have challenged the overpayment decision, but no answer as yet (oh well, it's only 6 months since we wrote!).
Wouldn't you think that a halfway competent computer system would be able to generate a letter at the end of the 28 weeks to ask claimants whether they were still on IB?
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