I have mentioned the 30 day rule many times on here. It has always been in the guidance, so this looks like they are putting it in regs which I think is a good thing.
The problem remains when the helpline tell claimants to make a new claim instead of restoring the old. I have asked a couple of questions about this at the consultation group to clarify who it is that restores the claim. Also there have been some cases where it seems the restore function did not work, I have asked for further details about these as well.
Victoria
|