Thu 27-Aug-09 12:50 PM by Antonina
Hi lovely people, I am trying hard to deal with a simple case but I am hitting on a rock with the Glasgow DWP.
Client applied for ESA in May 2009, requested a backdate on the 15th June / they say have received it on the 24th June/. Her payments started on the 16th June 2009, was then asked to attend medical / we have send them sick notes already starting 24th February/. Client unable to attend was told to ask for a letter from the GP so she can get assessed at home. Done this and then told by the medical team that they dont need to assess her and have send the file back to Glasgow.
Since then I am fighting with them as they can not see her file with medical notes and are still not paying her the Support component. On the other hand was told that to get backdate she needs to fill in ESA1 form and she can only get backdate from the date they received the request which is 24th June / backdate for 3 months until 24th March/ not the start date of her sick note which is February 2009.
I can not find the papers where it says from when they should be backdated, the date when DWP receives the request or the date from which you are incapable of work.
Also why do we have to fill in this ESA1 form, what for ???? We already submitted one when she made the claim.
Please please help
Thanks
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