This will further endear me to LAs..... (Happy New Year.... ).
Unfortunately, having worked at / with over 30 LAs, the above "procedure", or variations thereof, is not unknown. In my experience, too many LAs still haven't grasped the fact that Tribunals have formal judicial status.
It is, in my experience, all too common for LAs to treat appeals, in the first instance, as internal "reviews" or "reconsiderations". In itself, that isn't a problem so long as the appeals are then forwarded to TTS if the decision is not revised in favour of the appellant. However, I have first hand knowledge of letters being sent to appellants advising that the decision under appeal has been "reconsidered", but the LA believes it to be correct and, therefore, a new appeal is needed.
Some LAs do this in ignorance (after all, it's only 7 years since Review Boards were abolished - LAs need time to adjust....). However, one or two LAs undoubtedly have a deliberate policy of trying to avoid taking cases to Tribunals. More often than not, it is a question to time and/or resources. As for the other cases..... feel free to draw conclusions accordingly.
A classic means of getting rid of o/p appeals is to write off overpayments and inform the clmt the appeal has lapsed as the o/p isn't being recovered. On the face of it, fine. In law, totally wrong as this conflates the two seperate issues of recovery and recoverability.
Perhaps the answer is to have all appeals made directly to TTS, with LAs / DWP then having to follow direction(s) from a Judge. This has potential pitfalls, but the current abuses of process have to be curbed somehow.
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