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Top Decision Making and Appeals topic #3077

Subject: "Failure to Notify a Decision" First topic | Last topic
johnwilson
                              

Benefits and Appeals, Dumfries and Galloway Citizens Advice Service
Member since
06th Feb 2008

Failure to Notify a Decision
Mon 17-Nov-08 03:45 PM

I know that a DM decision is not effective until it is notified to the claimant. I have a client who did not receive a DLA renewal decision disallowing the care component, but allowing the mobility component; previously awarded both. The reason she did not receive it is because the village postman was hoarding thousands of items of mail and not delivering them. He was eventually prosecuted and dismissed. This was publicised in the local press, so I have evidence of this.

There was a gap of several months before the client noticed the drop in income being credited to her bank account (ill health and deteriorating awareness). Now out of time for appeal and reconsideration, etc.

I am going to ask the DCS to reissue the decision with a current date, and argue that the decision was not effective because non receipt of the decision by the claimant is part of the notification process. Does anyone have any take on this, or case law etc? Views, advice much appreciated.

John

  

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Replies to this topic
RE: Failure to Notify a Decision, Ruth_T, 05th Nov 2008, #1
RE: Failure to Notify a Decision, johnwilson, 06th Nov 2008, #2
      RE: Failure to Notify a Decision, nevip, 06th Nov 2008, #3
           RE: Failure to Notify a Decision, johnwilson, 11th Nov 2008, #4
                RE: Failure to Notify a Decision, Kevin D, 13th Nov 2008, #5
                     RE: Failure to Notify a Decision, past caring 1, 14th Nov 2008, #6
                          RE: Failure to Notify a Decision, p.e.t.e, 14th Nov 2008, #7
                               RE: Failure to Notify a Decision, nevip, 14th Nov 2008, #8
                                    RE: Failure to Notify a Decision, johnwilson, 24th Nov 2008, #15

Ruth_T
                              

Volunteer adviser, Corby Welfare Rights Advice Bureau
Member since
03rd May 2005

RE: Failure to Notify a Decision
Wed 05-Nov-08 06:41 PM

You mention that there was a gap of "several months" before cl noticed a drop in income. You are outside the normal 1 month appeal limit, but is the cl still within the 13 month absolute limit on appeals? There appear to be grounds for extending the time permitted for appealing.

  

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johnwilson
                              

Benefits and Appeals, Dumfries and Galloway Citizens Advice Service
Member since
06th Feb 2008

RE: Failure to Notify a Decision
Thu 06-Nov-08 10:13 AM

Unfortunately, Ruth, it is now outside the 13 months also.

  

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nevip
                              

welfare rights adviser, sefton metropolitan borough council, liverpool.
Member since
22nd Jan 2004

RE: Failure to Notify a Decision
Thu 06-Nov-08 12:25 PM

Have a look at the following thread for an indication of the legal issues concerning effective delivery by post.

http://www.rightsnet.org.uk/dc/dcboard.php?az=show_topic&forum=104&topic_id=2828&mode=full

  

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johnwilson
                              

Benefits and Appeals, Dumfries and Galloway Citizens Advice Service
Member since
06th Feb 2008

RE: Failure to Notify a Decision
Tue 11-Nov-08 09:53 AM

Thank you Nevip; that's helpful.
John

  

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Kevin D
                              

Freelance HB & CTB Consultant/Trainer, Hertfordshire
Member since
20th Jan 2004

RE: Failure to Notify a Decision
Thu 13-Nov-08 07:09 AM

This earlier thread may well be relevant:

www.rightsnet.org.uk/dc/dcboard.php?az=show_topic&forum=102&topic_id=7408&mesg_id=7408&page=


In short, if one has not already been requested, ask for a statement of reasons and then simply appeal (entirely legitimately, so it seems) within 14 days of the SoR being issued.....

  

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past caring 1
                              

Welfare Benefits Casework Supervisor, Cambridge House Law Centre, London SE5
Member since
09th Oct 2007

RE: Failure to Notify a Decision
Fri 14-Nov-08 07:00 AM

Kevin - my understanding is that this loophole is only going to work (until someone gets around to shutting it ) with HB cases?

In the present case, as it appears there's good evidence that effective notification did not occur, surely that's the way to go?

ps - must get around to asking Shawn to give me a new account - lost my job at Cambridge House (another victim of the new LSC contract) some months back and have recently started at Mary Ward Legal Centre. Any suggestions for my new user name? "the poster formerly known as past caring" perhaps?

  

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p.e.t.e
                              

Manager Welfare Rights Service, Barnsley, Barnsley MBC
Member since
30th Mar 2007

RE: Failure to Notify a Decision
Fri 14-Nov-08 07:31 AM

What about "past caring 2"

  

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nevip
                              

welfare rights adviser, sefton metropolitan borough council, liverpool.
Member since
22nd Jan 2004

RE: Failure to Notify a Decision
Fri 14-Nov-08 09:08 AM

What about "given up all hope completely".

  

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johnwilson
                              

Benefits and Appeals, Dumfries and Galloway Citizens Advice Service
Member since
06th Feb 2008

RE: Failure to Notify a Decision
Mon 24-Nov-08 12:38 PM

Good news. The DLA decision maker has accepted my argument. Even better the reconsideration submission I also sent has been accepted, and DLA care (H) and mob (H) has been awarded from November 2007!! A result beyond what I had hoped for.

John

  

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