Particularly relevant in the report you cited, at page 40:
"Judge Martin noted that only 16% of hearings are attended by a PO. He commented that the failure of DWP to attend tribunals had been raised in each of the President’s reports since 2000–01 (when the attendance rate was 40%). He explained that nonattendance by DWP meant that the tribunal judges were often left to explain the department’s case, which meant that the tribunal’s “integrity and neutrality is compromised.”129 He also suggested that by not attending, DWP misses the opportunity to receive valuable feedback on the quality of its decision making."
Cheers Tom
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