You might find the Commissioners comments re internal guidance in CI3758/2003 useful
"The Medical Assessment Framework
7 There is a further point that must be raised. It is clear from the decision that the tribunal was relying on and applying the Department’s Medical Assessment Framework in grading the claimant’s disability and setting the level of disablement. That is the only conclusion I can draw from the comments of the chairman that:
We are, as indeed examining assessors are, guided by what are called Medical Assessment Frameworks, by statutes such as the War Pensions Act, and by General Benefit Regulations of 1982. All of these documents available to ourselves and indeed to examining medical assessors give guidance with regard to specific injuries. That is fundamentally wrong. If that is the approach this tribunal took, then it undermines the whole independence of the tribunal. If it was guided by (underlining mine) the Departmental Framework, it was patently in breach of its duty of fairness to both parties under common law and to preserve an equality of arms between the parties as required by Article 6 of the European Convention on Human Rights. It cannot be emphasised too strongly that the Medical Assessment Framework does not give guidance to tribunals. It states the views of a government department that happens to be one of the parties before the tribunal in this appeal and it may explain those views, but it is no more than that.
8 Further, if the tribunal did take account of the Medical Assessment Framework in this case it was also acting unfairly for two separate and further reasons. It had at no time raised this matter with the claimant, and the Secretary of State had not put it in evidence, so the claimant was not aware of it. The Medical Assessment Framework is not law, and cannot be assumed to be known by anyone to whom it has not been notified. And it is not the job of the tribunal to put the views and evidence of one party about levels of assessment before the other party. That itself would call into question the equality of arms. For the Medical Assessment Framework to be put in issue, the Secretary of State must put it fully into the submission made to the tribunal, or otherwise notify the claimant of it, and the tribunal must make it clear how far it is considering that framework in reaching its own decision, or at least invite comments on it. And the tribunal can accept it only as part of its own decision having considered the matter for itself. That must include whether it accepts the analysis of the framework as related to the particular injury, as well as the level of assessments indicated.
9 As I have stated in other decisions, the only objective set of criteria in this area is the Guidelines for the Assessment of General Damages in Personal Injury Cases produced by the Judicial Studies Board (the latest, 6th , edition is published by Oxford University Press). I set out the framework for back injuries as an annex to this decision. If the tribunal seeks guidance on assessment of back injuries, then it should use the JSB guidelines. I add the following comment from Lord Phillips MR in the foreword to that edition:
If … victims of negligence are to feel that justice has been done, they must be treated consistently. These guidelines assist with that task in that they provide an almost up-to-the-minute distillation of the damages that are being awarded by courts throughout England and Wales. Anyone using this book, and everyone concerned with the assessment of such damages would be wise to use it, will swiftly be able to identify the scale of the damages that are being awarded …
I have included the sums in the annex although they are of indirect relevance to industrial injuries assessment. But the general approach and the views of Lord Phillips are, with respect, as relevant here as in the civil courts. (I defer to my Scottish colleagues with respect to cases in Scotland). 10 Unless, therefore, the Secretary of State puts the framework in evidence before the new tribunal, and the tribunal invites the claimant’s comments on it, I direct the new tribunal to ignore the Framework entirely and also to ignore that part (namely the assessment of disablement) of the decision of the tribunal now under appeal entirely. "
In other words, the evidence stands or falls on its own. Internal hadnbooks are only relevant if they have something to contribute directly, they are not authorities in their own right
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