We are a Local Authority welfare rights service with a number of specialist teams dealing exclusively with welfare benefits and are looking for case management software. We are looking for software that would allow running records to be maintained, be compliant with CLS specialist quality mark, provide statistics on the work that we have carried out and have the flexibility for us to produce our own ad hoc reports on the work of the individual specialist teams.
We would like to consider as many different packages as possible and I would be grateful if people could tell me what package they use and the strengths/weaknesses of that system.
Please email if you do not want to post on an open forum
Thanks in advance
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