This is one of the upsides of HMRC's insistence that tax credits are part of the tax system. Unlike social security law, where (provided the calculation is right) any overpayment figure is and has to be set in stone, the tax system has always been open to negotiation on what they think is underpaid tax. In the context of tax credit overpayments (which are if you like a version of underpayments of income tax), this can lead to frustrating impasses where you are trying to get a clear explanation of why they say it is £x and they are waiting for you to tell them how much you think it is!
I have experience of them finding it so hard to justify theiroverpayemnt figures that they find it easier just to say "we've decided this overpayment is not recoverable" even though your argument is that there hasn't been a ******* overpayment in the first place; but not of full and final settlements. However in my CAB money advice experience some commercial creditors are willing to do this even when the amount is not in dispute. HMRC seem willing to take a more pragmatic, commercial style approach to "debt". Does anyone else have specific expereince?
|