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Hello, I am posting to make advisors aware of the specialist support advice service in welfare benefits that CPAG provides.
What is the Specialist Support Service?
The Specialist Support Service is a free consultancy service provided by CPAG on welfare benefits and tax credits law.
Who can use the Specialist Support Service?
Advisers in any organisation in England with a Legal Services Commission contract or Quality Mark in any area of law at ‘Specialist’ or ‘General Help’ level.
How can the Specialist Support Service help?
We can advise on all welfare benefit issues. Our most common enquiries concern:
- the right to reside test
- employment and support allowance refusals and appeals
- notional capital
- problems with housing benefit
We can also draft submissions to the First-tier and Upper Tribunal and advise on potential arguments. To do this, we will need to see the client's case documents.
Contacting the Specialist Support Service
- Telephone: 0845 612 8007 Monday to Friday 10am – 4pm
- Email: advice@ssp.cpag.org.uk
- Or write to us at: Specialist Support Service, CPAG, 94 White Lion Street, London N1 9PF
Please provide your organisation's name, address and Legal Service Commission contract or Quality Mark number, together with a contact telephone number and your client's surname or case reference.
The Specialist Support Service is funded by the Legal Services Commission. It replaces the advice service which was available on 020 7278 2100.
There is a poster available which describes the service and you are welcome to print this out as a reminder:
Click here for SSP Poster
We look forward to your enquiries.
Please note that a similar service is provided by Lasa for qualifying organisations in Wales. This service can be contacted on 0845 271 3230 between 10am – 4pm weekdays or via email at ssp@lasa.org.uk
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