I have an appeal pending for a client.

she was in receipt of IS as single parent. daughter turned 16 and she claimed JSA. this was paid as single person and CTC wasn't awarded until several months later. tax credits refusing to backdate further than the 3 months.
JSA also refused backdate stating it was Tax credits fault..
received JSA from July 07, tax credits only awarded May08.

s21 states official error but not sure where that would come into play.

It probably depends on the facts.

What date did she claim JSA and what date was her TC claim made?

Victoria

victoria

IS to JSA..JSA awarded from 11 07 07.

tax credit claim 29.08.08..backdate to 28.05.08.

neither JSA for child nor CTC

What was the reason for the delay in claiming CTC?

Victoria

client wasn't paid by JSA for daughter after moving over from IS when child turned 16.
She wasn't advised to apply for CTC and I contacted JSA who advised that CTC had to contact client.
I asked JSA for backdate and they denied this request stating that it was the responsibility of Tax credits to contact our client as she was in receipt of child benefit
.

Steph

I tried to email you directly after your last post, I wondered if you could contact me (victoriatodd29@yahoo.co.uk)

I raised this issue with HMRC via the tax credit consultation group as I was concerned about the failure of the fast track process in this case (and possibly many others). The fast track is in place so that DWP can get these CTC claims into payment quickly by sending the claim to a dedicated fast track team in HMRC.

Thanks

Victoria