This is a copy of the the memo issued by the D.W.P. (previously D.S.S.) regarding the allocation of NI No.s to the partners of HB claimants, (it was not a DMG memo, and was issued in 99, not 97, my mistake... sorry for any confusion, but it has the same effect as far as the D.W.P. officers' are concerned). But sorry if I led you on a wild goose chase, so it is reporoduced in full below by way of further apology... para 9 is where you need to direct the D.W.P. in case of problems...
Multi-Benefit Bulletin 74/99 Date Friday, 27 August 1999 Action Retain Make changes by Not Applicable Contact Craig Denby, BMB (PAS), Tel 01772 254741 or John MacLean Tel 01772 254563 IMPLEMENTATION OF S19 FOR HOUSING BENEFIT AND COUNCIL TAX BENEFIT (HB/CTB) The 23 day rule does not apply to this bulletin as it is for information purposes only. Introduction 1 As a result of the implementation of section 19 of the Social Security Administration (Fraud) Act 1997, entitlement to Housing Benefit (HB) and Council Tax Benefit (CTB) will be conditional on a customer providing sufficient information to enable a National Insurance number to be traced, confirmed or allocated for both the customer and their partner. 2 The change has been piloted since 12 April 1999 in seven local authorities : Birmingham, Camden , Crawley, Dover, South Ayreshire, South Oxfordshire and Teignbridge. The purpose of this bulletin is to advise BA staff of their role in the procedures currently being tested, prior to national implementation from 6 September 1999. Local Authority Procedures 3 To qualify for HB/CTB an individual will be required to provide confirmation of an National Insurance number for themselves and their partner and evidence of information to corroborate their identity as the owners of those NINOs. Local Authority (LA) staff have received instructions via circular Al 6/99 issued on 14 June on how to establish identity, these mirror those in operation in the BA. 4 Where an individual is not able to provide confirmation of their NINO, or does not have one, the LA will complete form DCI 1 LA and send it to the local Benefits Agency DCI section. (a copy of form DCI 1 LA is attached at Appendix 1 of this bulletin) This form is to treated as a secure document and must only be used by authorised personnel. The issue of the form should be controlled by a Nominated Officer within each area and must be signed for at each handling.
BA Procedures 5 On receipt of a DCI 1 LA the BA DCI specialist trace officer will be responsible for completing parts B and C of the form. Parts A and B will be retained by the BA and part C will be returned to the LA to advise of one of the following options:
Part C1 BA will be responsible for undertaking a search of DCI based on the details on the DCI 1 LA and other supporting information supplied by the La. If a trace of a NINO is made based on this information the BA officer should enter the NINO here. If a NINO cannot be traced, BA will contact the customer for further information. On receipt of this information a further trace will be undertaken and if a NINO is found as a result of this trace, it will again be entered at part C1 and forwarded to the LA. Part C2 If a NINO cannot be traced the customer will need to attend an Evidence of Identity interview with the BA and a CA5400 form completed. After the
interview conduct a further search of DCI to trace a NINO. If this further search is unsuccessful a NINO will be allocated and entered at part C2. Part C3 This box will need to be completed if any or all of the following applies¬ • the customer has failed to reply to 2 requests for information • the customer has failed to attend 2 appointments for an interview • 2 visits to the customer's home were unsuccessful. Part C4 In certain circumstances a NINO might not be able to be allocated. If this box is ticked the reason will need to be detailed in the space provided. A reason for this could be that the customer has attended an interview, but a NINO cannot be allocated because the customer's identity has not been established to an acceptable standard. Part C5 The Name of the BA Admin. officer; the DCI Section office and telephone number should be entered at this section. Liaison Procedures 6 Housing Benefit/Council Tax Benefit Circular A2/99 suggested that LA's should establish links with their local BA counterparts. If this has not already been done, it is important for BA Liaison officers to do the same. Stocks of form DCI 1 LA will be available to order in the normal manner by District Office liaison officers to supply to their LA's from week commencing 28/8/99. It is recommended that for smaller LA's 50 - 100 forms are initially ordered, for medium sized LA's 100 - 200 forms and for larger LA's 200 - 400 forms are ordered. 7 LA's have been asked to send DCI 1 LA to the nominated officer within BA. BA will then need to return the form to the nominated LA officer. BA staff will therefore need to obtain the names and signatures of their nominated LA officers. These names should be kept to a minimum. If someone other that an nominated officer signs the DCI 1 LA then the form should be rejected and returned to the LA.. Any rejected forms should be returned to the LA issuing officer's line manager. This will act as a barrier against internal fraud and will help to inform the line manager where there are faults in the issuing system. 8 Indications from the pilot are that virtually all customers are able to produce satisfactory evidence of their identity and proof of their NINO. As a consequence, there has been very little call on the BA to trace or allocate NINOs so far. Should any BA offices receive a DCI 1 LA, it is important that the form is actioned as quickly as possible. The form should be treated in the same manner as requests from Centralised Benefits for NINOs to be allocated, in accordance with the Service Level Agreement which exists between the two organisations. No Resource to Public Funds 9 BA offices may receive DCI 1 LAs in respect of customers whose travel documents are stamped "no recourse to public funds". Although such customers would be excluded from receiving most BA administrated benefits, they are not precluded from receiving Housing Benefit/Council Tax Benefit. It is important therefore that DCI 1 LAs' in respect of such individuals are not automatically rejected and that action is initiated to trace, confirm or allocate a NINO as with other claims. Further Information 10 If any area requires any further information or has any queries about the content of this bulletin, please contact either Craig Denby on telephone number 01772 254741 or John MacLean on 01772 254563.
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