Our client, a single man, sustained serious injuries in a traffic accident and lay unconcious in hospital for more than a week. He was thereby prevented, not only from signing on for JSA, but also from informing the Department within 5 days of that failure, why had had not signed on at the appointed time. He has lost entitlement to JSA for the fortnight following his last attendance at the Jobcentre.
I have trawled through the JSA Regs, and whereas there is provision for demonstrating good cause for failing to sign on, if this is shown within five days (reg 27), there appears to be no provision for good cause for late notification of the reason.
Can that really be right? It does seem very unfair.
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