The most important part of Stainsby's post is:...
"In determining whether it is reasonable to grant the application, the appropriate relevant authority shall have regard to the principle that the greater the amount of time that has elapsed between the date one month after the change of circumstances occurred and the date the application for a superseding decision is made, the more compelling should be the special circumstances on which the application is based".
What this means is that if your client told the local authority of the change one day before the total 13 month period expires, (you have one month to tell the LA, and a further 12 months to tell the local authority about the late change), you should have been in a coma, or clinically dead etc. However, by the same token if the LA is notified of the change one day late, then your client could have been washing his/her hair, going shopping etc. This nuance in the regulations is often 'missed' (not really understood), by day-to-day HB/CTB decision makers in LA's, (because there is insufficient/No training, not because of the staff themselves).
You & your client are in the 'sticky' three to nine months' part of the reg, which is harder to argue than just being a few weeks late, (but easier than the post 9 months period, which is very very difficult to argue). However, that is where I think you need to concentrate your argument, that it was not reasonable for your client to either have been aware of the regs, (the LA's decision letters and any publicity will be crucial to you being successful, esp. if this clearly increases the chances of your client not knowing of the one month date of change rule), and/or that his/he circumstances were such that it was not reasonable for him/her to have told the LA at the appropriate time...
Be careful here though, you have used the expression that the LA will not ‘backdate’ the change. I would advise against using that particular word. Whilst your usage explains what you mean., the word ‘backdate’ has separate legal meaning, that has the potential to confuse the mindset of the decision-maker. The correct legal expression will be a refusal to supersede/revise, (from what you have said, this looks like a refusal to supersede rather than revise, in line with Stainsby’s posting of the HB/CTB (D&A) regs).
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