Hello
I complained to the local BDC (Bathgate) about their delay in reinstating ESA payments at the assessment rate once someone has made an appeal. They insist that they will only do this after they have reconsidered their decision. I've now had a formal response, the main part of which is below:
"Social Security Act 1998 Sections 9 and 10 require we carry out a reconsideration before any appeal proceeds. Benefit will never be reinstated until this action is carried out. If the reconsideration is not in the customer's favour then benefit may or may not be reinstated pending appeal, this depends on individual circumstances"
So, as far as they are concerned, they just won't pay until they have made a reconsideration, even though they will end up paying ESA whether this is successful or not. I'm going to write back, arguing that they should be paying once a 'claimant has made and is pursuing an appeal' as per 30 (3) of the ESA regs 2008.
Are other BDC's doing this? has anyone else challenged/complained?
|