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Top Working Tax Credit & Child Tax Credit topic #3202

Subject: "TC Phone Number" First topic | Last topic
billmcc
                              

Manager, Dumfries Welfare Rights
Member since
19th Jan 2004

TC Phone Number
Tue 29-Jul-08 09:21 AM

Found this landline number for the TC helpline seems to be answered right away so useful if like me you try and avoid 0845 numbers.

01355-359 007

  

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Replies to this topic
RE: TC Phone Number, Derek, 29th Jul 2008, #1
RE: TC Phone Number, billmcc, 29th Jul 2008, #2
      RE: TC Phone Number, rachelh, 30th Jul 2008, #3
           RE: TC Phone Number, billmcc, 31st Jul 2008, #4
                RE: TC Phone Number, mat, 01st Aug 2008, #5

Derek
                              

CAB Adviser, Esher CAB
Member since
09th Mar 2004

RE: TC Phone Number
Tue 29-Jul-08 04:37 PM

Bill - Is it the intermediaries line, or the public one?

  

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billmcc
                              

Manager, Dumfries Welfare Rights
Member since
19th Jan 2004

RE: TC Phone Number
Tue 29-Jul-08 09:50 PM

Seems to be the public line.

I have the other advisers number but thats still an 0845 number that we will still need to use sometimes.

  

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rachelh
                              

Freelance trainer and consultant in welfare rights, Rachel Hadwen Welfare Rights Consultancy
Member since
04th Apr 2005

RE: TC Phone Number
Wed 30-Jul-08 01:04 PM

This is an East Kilbride number - will it be any use for advisers outside Scotland?

As the TC helpline is so difficult to get through to coming up to 31st July deadline, I have been telling people to keep trying and log date and time of failed calls, and/or send review/declaration info in post asap. I can see them having to do a lot of backdating of renewal claims after 31st July.

  

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billmcc
                              

Manager, Dumfries Welfare Rights
Member since
19th Jan 2004

RE: TC Phone Number
Thu 31-Jul-08 02:56 PM

Used 3 times today by clients in our office as an emergency last minute effort to beat the deadline and all 3 were answered right away and dealt with as a normal call.

  

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mat
                              

welfare rights adviser, disability cornwall hayle cornwall
Member since
07th Sep 2007

RE: TC Phone Number
Fri 01-Aug-08 12:12 PM

thank you thank you thank you - just spent a fruitless 25 minutes waiting for no reply on the main line - got through straight away on yours!

  

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Top Working Tax Credit & Child Tax Credit topic #3202First topic | Last topic