mike shermer
Welfare Benefits Officer, Kings Lynn & West Norfolk Borough Council, Kings l
Member since 23rd Jan 2004
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RE: Minister Jim Murphy will be online on Wednesday 28 March at 1500 GMT to
Mon 19-Mar-07 02:19 PM |
With the greatest of respect for Mr Murphy, but all this talk of "ensuring the system is fair to everyone" and "a rebalancing of rights and responsibilities with greater obligations on claimants to look for work" has more than a touch of de ja vu about it.
We've heard most of this before, in various guises from a number of Mr Murphy's predesessors. In the past one or two of the Ministers have actually meant it, but this time I fear that the real motive behind the desire for yet another set of sweeping changes is financial efficiency - in short, the bottom line.
Many of us have also been there before - I still vaguely recall young Mr Blair's promise of a benefit system that would be fair, easily understood and transparent. I can also remember going to a meeting which Frank Field, (the first Social Security Minister of the new 1997 Blair administration) attended, listening to him speak about change etc, and then watching him ride off into the sunset not long afterwards, having resigned on some point of principle.
before they start talking about the obligations of the claimant, they really should look at their obligations towards the substantial minority of physically and mentally disabled claimants for whom work is not an option, and who often experience the greatest difficulty in accessing and retaining benefits, because the system is so complicated (from their prospective).
When CMS was first introduced, no thought was given whatsoever to the difficulties an all electronic claiming system would pose to these client groups, difficulties that were compounded by an abject refusal by local offices to accept clerical claims, and the introduction of the appointments only policy in local offices.
If they had bothered to listen in the past, they would already know the views of LA's and other welfare rights agencies where the benefit system is concerned. It's only in the past twelve months have they wanted to create meaningful liason with "Stakeholders" at regional and local levels primarily at the instigation of Matthew Nicholas.
Prior to that, many of us had been attending national level meetings, regularly presenting evidence of the myriad problems that kept coming up time and time again - the LGA/Social Security advisory group, the DWP standards committee advisory group to name but two.
If Mr Murphy really wants to hear the views of Welfare rights workers, he should make time to attend meetings with those that work at the grass roots, and whose understanding of how the system really works (or not) is based on reality, not what middle management report back.
I would like to say though, that I have met some senior officials from JCP who are genuinely trying to make the present system work - and I've also met others who have graduated with a MA in The art of Spin doctoring, originally devised by the master, Alaster Campbell.
It's only Monday, and I feel better already..........
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