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I just found this webpage (via moneysavingexpert.com) which has a legitimate method for calling 0800, 0500 and 0808 numbers from a mobile without paying the 'premium' rates charged by most mobile providers:
http://www.0800buster.co.uk/
Instead, the call is charged as a regular geophrical number and if the client has inclusive minutes in their mobile contract it won't cost a penny!
This will be much welcomed by those client's who spend 40 minutes making claims for IS, JSA, social fund, etc, etc, etc.
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