This looks as if on the facts it was taken out to replace the loan that they actually used to buy their interest in the home. The suggestion may have been to help them by reducing interest payments. If indeed it was used to pay off the original mortgage, then to the extent that the previous loan would have qualified for mortgage interest payments, so does this: remortgaging is envisaged by the rules. But if they added to the amount borrowed, then only the capital amount used to pay off the old loan is eligible (para 11 (1) (b) of sched II of the State Pension Credit regulations).
Since the interest will be paid at the standard interest rate, whatever the the actual loan payable, the fact that this loan is for a lower rate than the other doesn't matter at all.
Neither does the fact that it is repayable out of the estate. That applies to any mortgage which has not been repaid at the date of death of the mortgagor. Does the mortgage provide for any sum in excessive of the amount repayable to be paid to the estate? If they won the National Lottery tomorrow, would they be allowed to pay it off in their lifetimes? If the answer to either of those questions is yes, then it is a real mortgage though with unusual terms. You say it is secured by a charge on the property: that is exactly what the thing usually referred to as a mortgage is (a "charge by way of legal mortgage") You also imply that it would be paid off if the property is sold: so could they sell up, pay off the mortgage - and would they then get anything out of it?
By the way, did they ever get any legal advice on this arrangement - independent legal advice? This whole thing is vaguely reminisicent of a particularly unpleasant thing called "shared appreciation," whereby you raise capital by selling 25% of your interest in the property to a nasty financial institution, at 25% of current valuation. If you later sell up, you get 25% of the value at the date of sale, and they get 75%. No this is not a mistake. Neat trick, huh?
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