toolkit

Links to key websites that hold welfare benefit and tax credit related legislation, official guidance, caselaw, and other reference materials.

Appeals

DWP's Code of Appeals Procedure | HMRC Appeals, Reviews and Tribunals Guidance Manual | Tribunals Service Appeal and Enquiry Forms

Benefit rates

Benefit & tax credit rates

Calculators

Benefits adviser: gov.uk | Benefits calculator: entitledto | Benefits calculator: Turn2us | Benefits for older people: Rights Advice Scotland, Angus and Glasgow City Councils | State pension forecast: gov.uk | Pension credit calculator: gov.uk | Statutory adoption pay calculator: HMRC | Statutory maternity pay calculator: HMRC | Statutory maternity pay calendar: Ceridian | Statutory paternity pay calculator for adoption: HMRC | Statutory paternity pay calculator for births: HMRC | Statutory sick pay calculator: HMRC | Tax credit calculator: HMRC

Case law (Upper Tribunal)

Administrative Appeals Chamber of the Upper Tribunal | Northern Ireland Digest of Case-law | Commissioners decisions on rightsnet | rightsnet briefcase | Neligan's digest

Case law (Higher Courts)

HM Courts & Tribunals Service | Scottish Courts | Northern Ireland Courts and Tribunals Service | Supreme Court judgments | House of Lords judgments | British & Irish Legal Information Institute | European Court of Justice | European Court of Human Rights | EUR-lex

Case managment software

Lasa's AIMS (Advice & Information Management System) software is a client contact database especially designed to meet the needs of advice and information providers.

Claim forms

Attendance allowance | Bereavement allowance | Bereavement payment | Budgeting loans | Carer's Allowance | Child benefit | Child tax credit | Cold weather payment | DLA (children) | Funeral payments | Guardian's allowance | ESA | Housing benefit | Income support | Industrial injuries benefit | JSA | Maternity allowance | Pension credit | Personal independence payment | Retirement Pension | Statutory adoption pay | Statutory maternity pay | Statutory sick pay | Universal credit | War widow(er) pension | Widowed parent's allowance | Winter fuel payment | Working tax credit |

Council Tax Support

Localised council tax support schemes

DWP administrative guidance

Advice for Decision Making (HTML version © Lisson Grove ) | Decision Makers Guide | Decision Makers Guide (Northern Ireland) | Fraud Guide | Suspension and Termination Guide | DWP Sanction Policy in respect of fraudulent social security benefit claim | Jobseeker's Allowance for 16-17 Year-Olds: Making a Severe Hardship Decision | Secure National Insurance Number Application Process (SNAP) Guide | Agents, Appointees, Attorneys and Deputies Guide | Working with representatives | Financial Redress for Injustice Resulting from Maladministration | Third Party Payments Creditor Handbook

Housing benefit

Housing Benefit Guidance Manual | Housing Benefit Decision Makers Guide (Northern Ireland) | Local Housing Allowance | Local Housing Allowance Guidance Manual | Local Housing Allowance Guide (Northern Ireland) | HB Circulars | HB Bulletins | Claims processing | DWP HB/CTB Overpayments Guide | Security and tackling fraud and error | Value for money checklist | Discretionary Housing Payments Guidance Manual

HMRC guidance

Child Benefit Technical Manual | Tax Credits Technical Manual | Tax Credits Manual | Tax Credits Claimant Compliance Manual | Appeals, Reviews and Tribunals Guidance Manual | Code of Practice on recovery of tax credit overpayments

Incapacity & Disability

A-Z of medical conditions (DWP) | Children's A-Z of medical conditions (DWP) | Common abbreviations | Common medical testsFrequently asked questions | Health and work - information for healthcare professionals | PIP assessment guide for assessment providers | Sources of evidence | WCA Handbook for healthcare professionals | British National Formulary | Gray's Anatomy of the Human Body | Contact a Family's A-Z of conditions | NHS: Health A-Z - Conditions and treatments

Legislation

Legislation.gov.uk | The Law Relating to Social Security (the ‘Blue volumes’) | The Law Relating to Social Security – Northern IrelandThe Law Relating to Child Support (the ‘Orange volumes’) | Consolidated tax credit legislation | EUR-lex

Local welfare assistance

CPAG's local welfare assistance finder

Work Programme:

Work Programme: DWP provider guidance


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