Welfare Rights Manager

Organisation: London Borough of Camden
18 hours per week
£34,859 - £40,436 per annum pro rata
Location: 5 Pancras Square / Camden Children’s Centres
Deadline: 29 March, 2017

Integrated Early Years Service
Contract: Permanent –part- time 18 hours
(7.2 hours on Thursday and Friday but can work the remaining 3.6 hours either on Monday, Tuesday or Wednesday)
Level 4 Zone 1

Ensuring the right entitlements are received by those in need.

About the Role:
Integrated Early Years’ Service are currently seeking an experienced and dynamic Welfare Rights Manager to lead and inspire a specialist Welfare rights team who provide high quality advice and support relating to benefit enquiries to parents with children under 5 years of age.

As Welfare Rights Manager you will ensure a comprehensive working knowledge is maintained on all aspects of welfare benefits legislation and tribunal representation, Developing and implement on going training, cascade knowledge on welfare rights legislation and associated updates, contribute to development of local strategic service delivery and Ensure that the welfare rights team are able to meet their performance targets: financial, onward referrals, expertise.

The service is delivered from our Children’s centres and works holistically within a multi-disciplinary agency environment.

About You:
It is essential to the role that you possess extensive knowledge of social security legislation and tribunal procedure, have a proven track record of managing welfare rights advisors.

Demonstrate strong leadership skills to ensure a high quality service is maintained.

Experience of providing welfare rights advice, casework and representation to the first tier and upper tribunals, and be confident in managing change in front-facing service delivery environment.

Have excellent inter-personnel skills to build and maintain relationships with a range of internal and external stakeholders to deliver a seamless service for welfare rights clients.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS

Additional information
Camden Council is located in the beautiful canal-side setting of Pancras Square, with a rich and varied heritage, exciting cultural scene, close to Kings Cross and St Pancras International station, ideal for commuters, it’s a thriving business community, with a strong sense of local community. It’s amazing Theatres, Bars and Restaurants make it unique, exciting and really quite special.

We have over 180 training development courses within Camden. It is a great place to advance your skills and our training and development is second to none.

You can expect a great range of benefits including season ticket loans, childcare vouchers and concessions in famous brand restaurants and coffee shops, discounted access to a gym and swimming pool located at our head office in St Pancras Square. Smart phones and Oyster cards for work related usage.

We offer you flexibility and agile working Agile to ensure a work life balance as well as an excellent pension package, competitive salary plus 25 days holiday per year (27 days after 5 years’ service). We have a committed management team, who are there for continuous support.

We also recognise and reward high performance, and salary progression is based on individual performance.

Discover and Diversity
To “discover” more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website:

How to Apply
To apply for this job please follow the "Apply for job" link. In the ‘Why you?’ section of the application form. You will be expected to explain how you meet the key requirements for this role listed in this advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions.

Closing dates for applications: Wednesday 29 March 2017.
Interviews to be held: Friday 7 April 2017
Please quote ref: LBC02355


Address: For further details and to apply vist www.togetherwearecamden.com/vacancies/welfare-rights-manager