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Applying behavioural insights to regulated markets

shawn mach
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New report from the Behavioural Insights Team, commissioned by Citizens Advice -

The insights from behavioural economics are now a well-established feature of public policy debates. In fields from pension saving to healthy eating, they have allowed policy makers to nudge people towards better outcomes in light touch ways. At Citizens Advice, we see real value in these approaches. Too often, policies and processes run against the grain of human nature, and the result is policy interventions that are both ineffective and inefficient.

If there is one area of our work in which see particular value for behavioural insights, it is in our role as consumer champion ....

More info @ https://www.citizensadvice.org.uk/about-us/policy/policy-research-topics/consumer-policy-research/consumer-policy-research/applying-behavioural-insights-to-regulated-markets/

Daphne
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And another report from the Behavioural Insights Team - Poverty and decision-making: How behavioural science can improve opportunity in the UK -

Traditionally policymakers and anti-poverty organisations such as the Joseph Rowntree Foundation (JRF) have focused on boosting people’s economic capital (e.g., income) and human capital (e.g., educational attainment) to reduce poverty. While investments in these areas have led to important gains in opportunity for many Britons, emerging research from behavioural science shows that other less tangible resources, which derive from psychological, social and cultural processes, significantly influence people’s ability to overcome disadvantage.