ESA ‘Customer Statement’

Has anyone got a reference number or a copy/scan of an ESA ‘Customer Statement’, the one that is sent to the claimant for checking just after the claim is phoned in. I’ve searched the DWP website for a specimen version but without a reference number I haven’t yet had any luck.

many thanks

Pete.

Pete, if you PM me your email address I am pretty sure that I have one at my other job that I can send you on Monday (I think it is too big to PM it)

Thanks Billy, its .(JavaScript must be enabled to view this email address)

Pete, if that has not worked out i have one right here, i will need to blot out information but could send you the redacted copy?

Andrew, out of interest does your Customer Statement start at Page 5? Do you or anyone else know what Pages 1-4 contain?

Page 1 (of 18) says thank you for claiming but we need more information - it also advises to claim CT help -
page 2 gives instructions as to what evidence should be obtained, by when and where to send it - (it also says do not sign or return the Customer Statement) -
page 3 gives anti-fraud and naughtiness warnings and what will happen about the decision (plus a number to call) -
page 4 is ‘how we collect and use information’