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CSIS/345/04

elaineforrest
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Benefits specialist - Dumfries & Galloway Citizens Advice

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Total Posts: 64

Joined: 16 June 2010

Does anyone have a copy of this decision or know where I can obtain a copy.
A section of the decision concerns DWP procedures for receiving, recording and storing information received from claimants. I would like to use it in an overpayment case where the client insists they phoned the relevant office.

Daphne
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elaineforrest
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Benefits specialist - Dumfries & Galloway Citizens Advice

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Total Posts: 64

Joined: 16 June 2010

What service! Thank you so much Daphne.