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Forum Home  →  Discussion  →  Income support, JSA and tax credits  →  Thread

Emailing DWP at the Jobcentre - is it working?

Liz S
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Welfare specialist and appeals officer - Herefordshire Council Welfare Rights Team

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Total Posts: 179

Joined: 17 June 2010

Hi all

Is anyone working in areas where DWP have withdrawn telephones for client use at the Jobcentre offices replacing them with computer access instead?

Are clients experiencing any difficulties with communicating with DWP by email this way?

Is it effective in resolving urgent queries….........