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MR request
Are we anywhere further along getting MRs? I am still chasing an original request sent in March - 2 written requests and 6 or more phone requests. I have written a letter of complaint which was ignored and I have spoken to a manager requesting that it is chased up to no avail. Nothing seems to get us any further. IS still seems to have no idea what an MR is and have sent us the ’ reason we have made this decision’ letter 3 times. One even stated it was a an MR. I had to explain that it was not. I’ve just had another go—- maybe this time.
I’d be tempted to bung in an appeal (direct to TS) with copies of what has been sent to you/ the client so far and request a Judge’s direction as to whether appeal can be accepted.
I think CPAG might possibly be interested in cases like this?