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DWP rejecting UC APA applications
Hundreds of landlords’ applications for Alternative Payment Arrangements (APAs) under Universal Credit are being deleted by the Department for Work & Pensions. (DWP)
Universal Credit expert Bill Irvine said he has been contacted by hundreds of members complaining the DWP is refusing to deal with their applications claiming they ‘could not open attachments’ and as a result is entitled to delete them.
The department says the applications in question have either been sent to the ‘wrong’ email address or have been rejected as they included supporting evidence documents which should not have been attached.
The members affected were those operating in Universal Credit “live” areas, using the non-secure email system set up by the DWP itself.
DWP rejects universal credit APA applications
info thanks to a tweet by nearly legal - https://twitter.com/nearlylegal/status/768829411965673476