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DWP telephony EU referendum message

ROBBO
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Welfare rights team - Stockport Advice

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Total Posts: 334

Joined: 16 June 2010

Just to say, if you haven’t heard this, it’s worth giving them a ring just to check it out.

If you want to discuss the EU referendum, hang up now!

Dan_Manville
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Mental health & welfare rights service - Wolverhampton City Council

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Total Posts: 2262

Joined: 15 October 2012

I called at 9.25 and already the “please tells us why you called” robot has been superseded by press 1 for ESA etc; I’d guess they’re pretty busy. I wonder how long I’ll be on hold!

1964
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Deputy Manager, Reading Community Welfare Rights Unit

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Total Posts: 1711

Joined: 16 June 2010

It’s the same on the PIP helpline. I usually get through to a person within 5 minutes but was on hold for over 20 when I rang them yesterday.