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CSIS/345/04
Does anyone have a copy of this decision or know where I can obtain a copy.
A section of the decision concerns DWP procedures for receiving, recording and storing information received from claimants. I would like to use it in an overpayment case where the client insists they phoned the relevant office.
here you are -
decision in full here - http://www.osscsc.gov.uk/aspx/view.aspx?id=1446
[ Edited: 26 Feb 2015 at 02:51 pm by Daphne ]What service! Thank you so much Daphne.