the starting point will be to determine whether she is a person "subject to immigration control" for benefit purposes - this definition is found in s.115(9) of the imm and asylum act 1999 (@ http://www.hmso.gov.uk/acts/acts1999/90033--f.htm#115)
if they're not caught by the definition, they're not barred from benefit .... if they are, you then need to consider whether they fall into an excepted category, which for income support can be found in Part 1 of the schedule to the Social Security (Immigration and Asylum) Consequential Amendments Regulations 2000 (http://www.hmso.gov.uk/si/si2000/20000636.htm)
maybe post further info about her imm status/nationality etc ?
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