26 May, 2023
25 May, 2023
Proposals would increase expectations on firms in areas such as providing information on money guidance and debt advice and tailoring support for borrowers in or at risk of payment difficulty
10 May, 2023
Proposals also include making it easier for vulnerable people to contact suppliers, and establishment of new consumer standards framework
9 May, 2023
New Which? research also estimates that around 700,000 households missed a rent or mortgage payment, while 16.6 million had to make an adjustment to cover essential costs
4 May, 2023
New statutory instrument maintains the Welsh Government's policy introduced in the 2010/2011 academic year
26 April, 2023
Jonathan Brearley highlights that just one in three consumers are aware of the Priority Services Register and, of those who know about it, a significant minority who could be eligible are not registered
26 April, 2023
25 April, 2023
Government urges households who have received vouchers to redeem them by deadline of 30 June 2023
25 April, 2023
New civil justice statistics also highlight that, while eviction actions remain 84 per cent lower than pre-pandemic levels, they increased by 200 per cent during 2021/2022
18 April, 2023
New Code includes requirements for suppliers and their contractors to make at least 10 attempts to contact a consumer and carry out a site welfare visit before a prepayment meter is installed
14 April, 2023
Funding for advice and support delivered through community-based organisations expected to result in a combined total of at least 97,920 appointments over the year
31 March, 2023
First Minister confirms that up to £30 million will be provided next year through the Fuel Insecurity Fund, delivering direct emergency help to people struggling to pay their energy bills
28 March, 2023
New government figures also show that just three energy suppliers were responsible for 70 per cent of the installations under warrant
22 March, 2023
Citizens Advice polling also finds that almost two-thirds of people had experienced harassment or intimidation, misrepresentation of bailiff powers, or threats to break into their property
16 March, 2023
Chief Executive also advises MPs that resumption of installations will only be possible in future where suppliers act in accordance with a new code of practice, which is expected to be in place by the end of March 2023
13 March, 2023
Union says that there should be a substantial increase in the debt advice levy, and its scope should be extended to other sectors to ensure that major contributors to household debt are paying their fair share
10 March, 2023
However, while welcoming guidance, Money Advice Trust urges regulator to go further by requiring lenders to offer longer-term forbearance where necessary
1 March, 2023
New report calls for the Treasury to fix 'broken IVA market' by bringing pre-IVA advice under Financial Conduct Authority regulation, in line with other debt advice
28 February, 2023
IVAs registered in the year exceed 85,000 for the first time, and now make up almost three-quarters of all individual insolvencies
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