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14 April, 2023

Money and Pensions Service makes changes to debt advice grants for 2023/2024 in response to increased complexity of client cases

Funding for advice and support delivered through community-based organisations expected to result in a combined total of at least 97,920 appointments over the year

12 April, 2023

31 March, 2023

Scottish Government announces more support for those at risk of self-rationing or self-disconnecting their energy use

First Minister confirms that up to £30 million will be provided next year through the Fuel Insecurity Fund, delivering direct emergency help to people struggling to pay their energy bills

28 March, 2023

Almost 100,000 prepayment meters were forcibly installed in 2022

New government figures also show that just three energy suppliers were responsible for 70 per cent of the installations under warrant

22 March, 2023

One in three people who have come into contact with a bailiff experienced behaviour that broke MoJ rules

Citizens Advice polling also finds that almost two-thirds of people had experienced harassment or intimidation, misrepresentation of bailiff powers, or threats to break into their property

16 March, 2023

Ofgem confirms that energy suppliers’ voluntary agreement to suspend prepayment meter installations will continue beyond 31 March 2023

Chief Executive also advises MPs that resumption of installations will only be possible in future where suppliers act in accordance with a new code of practice, which is expected to be in place by the end of March 2023

13 March, 2023

Unite calls on Chancellor to increase and expand the funding of debt advice

Union says that there should be a substantial increase in the debt advice levy, and its scope should be extended to other sectors to ensure that major contributors to household debt are paying their fair share

10 March, 2023

FCA publishes new guidance for firms supporting existing mortgage borrowers impacted by rising cost of living

However, while welcoming guidance, Money Advice Trust urges regulator to go further by requiring lenders to offer longer-term forbearance where necessary

1 March, 2023

Citizens Advice warns that too many people are entering IVAs without first being given impartial advice to ensure it’s the best option for them

New report calls for the Treasury to fix 'broken IVA market' by bringing pre-IVA advice under Financial Conduct Authority regulation, in line with other debt advice

28 February, 2023

Number of individual voluntary arrangements in England and Wales continues on 20 year upward trend, reaching a record high in 2022

IVAs registered in the year exceed 85,000 for the first time, and now make up almost three-quarters of all individual insolvencies

27 February, 2023

Government launches application process for energy bills support for households without a direct relationship with a domestic electricity supplier

Up to 900,000 households in Great Britain and 28,000 in Northern Ireland are now eligible to apply for the one-off payment

22 February, 2023

FCA publishes letter to debt advice firms on implementing new Consumer Duty from July 2023

Guidance identifies increased risk of financial hardship caused by rising cost of living as a key issue for firms to consider

21 February, 2023

Ofgem tells energy suppliers to reverse prepayment meter installations and compensate customers if installations are found to be inappropriate

Energy regulator also orders British Gas to suspend prepayment meter installations and the remote switching of smart meters to prepayment mode, and makes agreement with all other suppliers to suspend these practices until 31 March 2023

21 February, 2023

20 February, 2023

Almost a quarter of Energy Bills Support Scheme vouchers have not been redeemed

Energy Security Secretary calls on suppliers to consider replacing traditional meters with smart meters so that customers receive payments automatically

20 February, 2023

17 February, 2023

Impression that magistrates have been ‘waving through’ warrants for the installation of prepayment meters is ‘incorrect and unfair’

In addition, confirming that magistrates rely on utility companies' statements under oath on whether vulnerability checks have been carried out, Magistrates Association questions whether those statements can now be relied upon

14 February, 2023

Government launches consultation on draft legislation for the regulation of Buy Now Pay Later agreements

Scope of new regime will include third-party lenders offering BNPL-type agreements requiring authorisation and regulation by the Financial Conduct Authority

10 February, 2023

Government confirms that all energy suppliers have committed to ending forced installation of prepayment meters in vulnerable households

However, Energy Security Secretary says that suppliers' failure to set out plans for redress to customers who faced wrongful installations means they are 'only at the beginning of correcting this abhorrent behaviour'