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Every bit of progress on this scandal is music to my ears. : )
it is interesting that a pre- and post- manual revision split is indicated here...it implies that the HMRC manual is considered (by HMRC) to be the 'authority' as to what is reasonable...
the revision followed an _internal_ review, and HMRC's recovery policy is almost entirely self - referential...
the distinction between a 'true loss' to public funds, and 'technically' created overpayments, which, to me is the significant issue, remains in black and white (and it's significance would remain even if the words were excised entirely!), and the 17/5/07 policy change seems to demonstrate that HMRC is fully aware, but choosing to wilfully ignore it...to my mind, this is worse! (and the concession in the re-write is as good as useless, when the problem here is change of circs...)
on a recent CPAG course, it was suggested that the justification for the 'rigidifying' of the policy following the internal review, boiled down to a 'punitive' role for 'overpayment' recovery, as part of an 'education process'...which sounds like power gone mad, to me <grin>... i haven't yet managed so far to track down the official version, though what i've heard certainly chimes...
meanwhile, like bensup, my cases mostly disappear into a black hole...
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