Training
Welfare Benefits Overview
Online booking is available here
This course covers:
- A comprehensive overview of the benefits system
- Techniques to spot which benefits clients are entitled to
- Tips to ensure effective dealings with the DWP and local authority benefit offices
By the end of the course you will be able to:
- Understand the benefits system
- Advise clients on the right benefits for them
- Help clients to claim the maximum amount of benefits available to them
- Liaise effectively with the DWP and local authority benefit offices
- Use the CPAG handbooks
Level: Introductory